Avnet Integrated Resources Debuts to Serve Electronic Products Aftermarket
New Aftermarket Services Business Offers Total Solution for the Technology Supply Chain
- Onsite technical field services
- Board level repair and refurbishment of electronic products
- Extended warranty, spares management and repair parts programs
- Responsible disposition of electronic products to maximize asset value at the end of service life
- Responsible recycling for recovery of base material value
"Avnet recognizes the growing need for integrated aftermarket service
solutions," said
"For consumer products, rapid technology advancements mean condensed lifecycles," Church adds. "Because consumers are replacing smart phones, tablets and other devices more frequently, businesses and consumers continually face the challenge of deciding when to upgrade and what to do with outdated equipment. Managing these changes has created a tremendous market opportunity for refurbished products and extended lifecycle support. Fueled by public environmental awareness, consumers and industry are more conscious of making these changes responsibly and increasingly participate in product trade-in and recycling."
The convergence of these technological, economic and environmental
issues has created opportunities for
"Avnet is investing in and building its aftermarket services business as
part of its overall profitable growth strategy," said
Avnet Integrated Resources currently serves all electronics verticals, including IT hardware, mobility, telecommunications infrastructure and consumer electronics, with a full range of aftermarket solutions. Current customers include electronics OEMs, wireless and broadband providers, and Fortune 500 companies.
Avnet Integrated Resources service offerings:
- Onsite field service technician network supporting 10,000+ field events a month, including field repair and install, move, add, change (IMAC)
- Integrated technical call center supporting a 4,000+ field-service technician network with training, call dispatch and customer service
- Service parts logistics, including warranty and spares pool management
- Board level repair centers of excellence with capabilities that include hardware and software engineering design, test and repair development, failure analysis, high pin count component-level repair, product refurbishment and diagnostic testing
- R2 certified asset recovery and reclamation, IT asset disposition (ITAD), demanufacturing, secure data destruction, remarketing and recycling to maximize the value returned to customers
Avnet Integrated Resources comes to market with over 1.3 million square
feet of operating facilities in
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Avnet's
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About Avnet Integrated Resources
Avnet Integrated Resources, a business unit of
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Avnet Integrated Resources
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President, Communications
jan.miller@avnet.com
Source: Avnet Integrated Resources
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